The innovation models of the past got us HERE. They won’t get us THERE.
Businesses need support to help them access the most experienced talent, make more informed strategic decisions, differentiate their brand, products and services, accelerate their product & service development, navigate the rapid evolution of technology, and build match-fit teams and capability. Now more than ever.
From a talent perspective, not everyone wants to work in a traditional agency or consultancy setup - or work with traditional recruitment and search agencies to find great things to work on. More and more, expert talent is leaning on their networks and interesting collectives to find inspiring work - to retain autonomy, selectivity, balance - and preserve their energy and creativity.
The innovation community. Experience Innovation On-Demand
We have built a unique global community of independent experts - to help ambitious brands innovate at speed, launch iconic experiences, assemble awesome teams and develop great cultures and capabilities.
Our community is a unique space where friends, peers, clients, partners connect the dots of experience design and technology, experienced talent, new partnerships, and capability build. It’s a space to innovate the experiences of the future.
The community is a highly diverse and multi-skilled community of independent experts with demonstrable track record in customer experience, customer engagement, product and service. We hand pick people with high levels of mastery in one or more of the following categories:
Executive & Team Leadership
Strategy & Innovation
Organisation & Team design, change and transformation
Product & Service Leadership, Ownership and Management
Brand, Marketing & Customer Engagement
Research & Analytics
Creative & Interface Design
User Experience & Service Design
Technology, Development, Data & Testing
Delivery & Operations
Venture Strategy & Development
Here’s just a few of them
Collin is an absolute legend in the digital industry and has been helping companies adopt modern ways of working to deliver better and faster for over 25 years.
Edd is an innovator and designer, passionate about driving positive change by leveraging uncertainty and ambiguity, and now runs his own independent AI-first agency, Make Sense Of It, with a focus on design and innovation, taking on really complex challenges.
Claire is an award-winning strategic leader and mentor with a passion for solving business challenges, delivering thoughtful and impactful solutions, and inspiring and empowering teams. Her expertise lies in brand and integrated marketing, with a deep focus on customer engagement, CRM, CX, and retail/commerce.
Will is an expert in product innovation, business transformation, and programme delivery, with senior leadership experience at Accenture, BT, Fjord, Red Badger, Zone, and Cognizant. As an independent consultant, he accelerates sales, strategy, insights, and innovation using his proprietary AI platform.
Juan bridges technology, product, design, and business, with deep expertise leading tech and engineering teams. He specialises in fostering collaboration and ensuring teams stay focused on users and business outcomes.
James is a leading design strategist and community designer with deep expertise solving organisational and user challenges. He specialises in building thriving communities and coaching founders and executives to become better leaders, grow teams, and drive organisational success.
Think of this as a highly effective and flexible bench team.
Unlike typical agencies and consultancies where running a bench is viewed as a negative, we can offer total resourcing flexibility, rapid deployment and an A-Team every time.
This means we can offer our clients rapid and flexible access to expert customer experience and innovation capabilities, with expert levels of competency across the experience design and development lifecycle.
Our community members get a route to market for their services and a space to create, collaborate and innovate together with a network of peers. Broadly, we gather together people who are:
Interested in developing products and services that just might change the world
Tackling serious challenges - for example sustainability, accessibility, ethical design, energy futures, AI integration, inclusion and diversity
Developing talent, culture, capabilities and the future of work
Highly collaborative and experienced in overcoming organisational challenges
Interested in joining forces, creating opportunities for serendipity, and the potential to make magic together
A space to collaborate, work on innovative projects, and a platform for your skills.
Interested in joining the community?
