At Raven, our entire purpose is to help you design, develop, launch and sustain iconic customer and employee experiences.
We do this in a unique way - by focusing on developing and enhancing the talent and culture that exists at the heart of your business.
Through doing that, we help our clients find hidden potential within their organisation, unlock value and develop the mission-critical competencies they need for long-term success.
Our
perspective
Great experiences create measurable value
A great experience means happier customers and a proven improvement to the bottom line.
But expectations on customer experience have never been higher, audience needs are highly diverse and demanding, and enabling technologies are complex and rapidly-evolving. Many brands are struggling to keep pace and their customer experience is suffering.
People and culture are your greatest asset
Ultimately, your people deliver your customer experience - whether that's defining your business strategy, designing your products and services, delivering an engaging customer service, managing your technology, surfacing insight from your data, or developing your AI.
Accessing the right people, developing the right skills, and maintaining the right environment and culture has never been more important.
Our story
Raven emerged from a clear observation: businesses often struggle to align their user experience, enabling technology, and talent strategies.
We bridge these gaps. Our unique consultancy addresses all three aspects simultaneously, ensuring lasting value for organisations.
The Raven team
Wiser than owls and sharper-eyed than magpies. Raven reveals opportunities others miss.
Raven brings together four leaders, each of whom have a significant track-record of delivering impact. Collectively they bring a unique combination of experience in venture, business transformation, brand building, experience design and product development to support our clients.
We've been instrumental in the success of many businesses including Amazon, Google, Boots, TikTok, Vodafone and Gousto, as well as bringing many disruptive, innovative and purposeful products and services to market.
Join our network
We want to connect with practitioners who share our commitment to develop organisations and experiences that have purpose and measurable impact.
